• The mediator supports the parties in finding a solution.
  
• She leads and structures the discussions.
  
• She helps the parties to identify the motivations behind their positions.
  
• She supports the parties in putting their concerns into words and making them understandable and acceptable to the other party.
  
• Together with the parties, she ensures that the solution is viable and sustainable.
  
• The mediator does not make decisions. She is neither a judge nor a counsellor, but a neutral intermed

Mediation offers the parties a confidential setting for a structured and constructive dialogue with the aim of finding a solution that is not based on the win–lose principle, but rather enables a win–win solution.

As the mediation is strictly confidential, issues can be addressed more openly and a conflict can be resolved in private (in contrast to court proceedings).

Mediation offers the opportunity to shed light not only on the factual level, but also on the interpersonal level, which often also plays an important role.

Mediation is a time–saving and cost–effective method of conflict resolution, as it is less time–consuming and cost–intensive than court or arbitration proceedings and the solution is generally more likely to be accepted and applied, thus sustainable, as it was worked out by the parties themselves.

As your mediator, I lead the process, help to clarify the relevant issues and to ensure that the solution is sustainable.

Depending on the complexity of the conflict, time pressure and the parties’ motivations, the mediation can last from one day to several sessions (on average around 2 hours each) over several months.

The parties retain control of the process and a mediation can be stopped at any time by anyone involved.

The costs depend on the complexity and the number of people involved and can be agreed on an hourly or daily basis.

Unless otherwise notified, the costs will be charged equally to the parties.

For more complex disputes and/or conflicts involving several parties, co-mediation with a second mediator is also conceivable.

In certain constellations (implying confidential and/or reputational considerations), a so-called “shuttle mediation” can be effective, in which the mediator shuttles between the spatially separated parties and alternately conveys information/offers previously agreed upon from one party to the other.

I am happy to explain the various options during a telephone call, free of charge.